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Each step comes with guide images
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- Step 1: Go to downloads & licenses
- Step 2: Scroll or search for the product and click the
More Info dropdown
- Step 3: Click
View Downloads & Licenses
- Step 4: Click
View More
- Step 5: Deactivate all current activations
- Step 6: Refresh the page to ensure all activations are deactivated
- Step 7: Re-license product using either method
- Step 8: Restart After Effects (and Adobe Media Encoder if used)
Now your product should be licensed correctly. If you have any issues, contact us at [email protected]